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Downtime

CSL Service Outage

May 27, 2023 at 4:37am UTC
Affected services
Ion
Director
Director Sites
WWW
Webapps
Webmail
Tin
Othello
WWW
JupyterHub

Resolved
May 29, 2023 at 9:42pm UTC

The incident has been resolved.

Updated
May 29, 2023 at 9:42pm UTC

Director sites are now up.

Updated
May 29, 2023 at 6:18pm UTC

Over the weekend, CSL storage servers experienced issues while rebalancing due to high storage usage. This caused many CSL services to go down.

Sysadmins have been working to restore services. Most services, including Ion, mail and JupyterHub (cluster) are up. The Director management interface is up, but some Director sites are experiencing downtime.

We have made backend storage changes to Ion to guarantee its uptime. Ion will be reliable through the end of the school year. At this time, we are unable to guarantee the availability of other CSL services.

Thank you for your patience as we work to resolve this incident.

Updated
May 29, 2023 at 6:06pm UTC

Director Sites went down.

Updated
May 29, 2023 at 5:53pm UTC

Director Sites recovered.

Updated
May 29, 2023 at 5:31pm UTC

Ion recovered.

Updated
May 29, 2023 at 5:24pm UTC

Director Sites went down.

Updated
May 29, 2023 at 5:23pm UTC

Tin recovered.

Updated
May 29, 2023 at 5:18pm UTC

Tin went down.

Updated
May 29, 2023 at 4:56pm UTC

Director Sites recovered.

Updated
May 29, 2023 at 4:49pm UTC

Director recovered.

Updated
May 29, 2023 at 4:47pm UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 29, 2023 at 3:50pm UTC

Director went down.

Updated
May 29, 2023 at 3:34pm UTC

Director recovered.

Updated
May 29, 2023 at 3:29pm UTC

Director Sites went down.

Updated
May 29, 2023 at 3:25pm UTC

Director went down.

Updated
May 29, 2023 at 3:23pm UTC

Director Sites recovered.

Updated
May 29, 2023 at 2:53pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 29, 2023 at 2:38pm UTC

Tin recovered.

Updated
May 29, 2023 at 2:27pm UTC

Director Sites went down.

Updated
May 29, 2023 at 2:02pm UTC

Director Sites recovered.

Updated
May 29, 2023 at 1:59pm UTC

Tin went down.

Updated
May 29, 2023 at 1:47pm UTC

Director Sites went down.

Updated
May 29, 2023 at 1:38pm UTC

Director Sites recovered.

Updated
May 29, 2023 at 1:32pm UTC

Director Sites went down.

Updated
May 29, 2023 at 12:55pm UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 29, 2023 at 12:46pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 29, 2023 at 11:26am UTC

Director Sites recovered.

Updated
May 29, 2023 at 10:56am UTC

Director Sites went down.

Updated
May 29, 2023 at 9:49am UTC

Director Sites recovered.

Updated
May 29, 2023 at 9:44am UTC

Director Sites went down.

Updated
May 29, 2023 at 8:55am UTC

Director Sites recovered.

Updated
May 29, 2023 at 8:47am UTC

Director Sites went down.

Updated
May 29, 2023 at 8:06am UTC

Webapps and Othello recovered.

Updated
May 29, 2023 at 7:57am UTC

Webapps and Othello went down.

Updated
May 29, 2023 at 7:01am UTC

Tin recovered.

Updated
May 29, 2023 at 6:27am UTC

Webapps and Othello recovered.

Updated
May 29, 2023 at 6:25am UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 29, 2023 at 6:20am UTC

WWW, Tin, WWW, and 1 other resource went down.

Updated
May 29, 2023 at 6:18am UTC

Webapps and Othello went down.

Updated
May 29, 2023 at 6:12am UTC

Director recovered.

Updated
May 29, 2023 at 6:07am UTC

Director went down.

Updated
May 29, 2023 at 5:58am UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 29, 2023 at 5:43am UTC

WWW, WWW, and JupyterHub went down.

Updated
May 29, 2023 at 5:34am UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 29, 2023 at 5:28am UTC

WWW, WWW, and JupyterHub went down.

Updated
May 29, 2023 at 5:10am UTC

Tin recovered.

Updated
May 29, 2023 at 5:02am UTC

Tin went down.

Updated
May 29, 2023 at 3:09am UTC

Director recovered.

Updated
May 29, 2023 at 3:04am UTC

Director went down.

Updated
May 29, 2023 at 1:52am UTC

Director Sites recovered.

Updated
May 29, 2023 at 12:14am UTC

Director Sites went down.

Updated
May 28, 2023 at 11:22pm UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 28, 2023 at 11:04pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 28, 2023 at 9:33pm UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 28, 2023 at 9:31pm UTC

Tin recovered.

Updated
May 28, 2023 at 9:30pm UTC

Director recovered.

Updated
May 28, 2023 at 9:28pm UTC

Director Sites recovered.

Updated
May 28, 2023 at 9:22pm UTC

Tin went down.

Updated
May 28, 2023 at 7:13pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 28, 2023 at 5:54pm UTC

Director went down.

Updated
May 28, 2023 at 5:39pm UTC

Director recovered.

Updated
May 28, 2023 at 5:24pm UTC

Director went down.

Updated
May 28, 2023 at 5:18pm UTC

Director recovered.

Updated
May 28, 2023 at 5:12pm UTC

Director went down.

Updated
May 28, 2023 at 5:03pm UTC

Director recovered.

Updated
May 28, 2023 at 5:00pm UTC

Director went down.

Updated
May 28, 2023 at 4:52pm UTC

Director Sites went down.

Updated
May 28, 2023 at 4:42pm UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 28, 2023 at 4:37pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 28, 2023 at 4:31pm UTC

Director Sites recovered.

Updated
May 28, 2023 at 4:27pm UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 28, 2023 at 4:24pm UTC

Tin recovered.

Updated
May 28, 2023 at 4:24pm UTC

Director recovered.

Updated
May 28, 2023 at 3:41pm UTC

Director Sites went down.

Updated
May 28, 2023 at 3:34pm UTC

Director Sites recovered.

Updated
May 28, 2023 at 2:41pm UTC

Webapps and Othello recovered.

Updated
May 28, 2023 at 4:35am UTC

Webapps and Othello went down.

Updated
May 27, 2023 at 10:42pm UTC

Director Sites went down.

Updated
May 27, 2023 at 10:36pm UTC

Director Sites recovered.

Updated
May 27, 2023 at 10:20pm UTC

Director went down.

Updated
May 27, 2023 at 10:16pm UTC

Director Sites went down.

Updated
May 27, 2023 at 10:02pm UTC

Director recovered.

Updated
May 27, 2023 at 9:33pm UTC

Director Sites recovered.

Updated
May 27, 2023 at 8:54pm UTC

Director Sites went down.

Updated
May 27, 2023 at 8:48pm UTC

Director Sites recovered.

Updated
May 27, 2023 at 8:43pm UTC

Director Sites went down.

Updated
May 27, 2023 at 8:08pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 27, 2023 at 8:02pm UTC

WWW, WWW, and JupyterHub recovered.

Updated
May 27, 2023 at 7:45pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 27, 2023 at 7:36pm UTC

Director went down.

Updated
May 27, 2023 at 7:09pm UTC

Tin went down.

Updated
May 27, 2023 at 7:03pm UTC

WWW, Tin, WWW, and 1 other resource recovered.

Updated
May 27, 2023 at 6:51pm UTC

Tin went down.

Updated
May 27, 2023 at 6:48pm UTC

WWW, WWW, and JupyterHub went down.

Updated
May 27, 2023 at 6:43pm UTC

Ion went down.

Updated
May 27, 2023 at 5:03am UTC

Director Sites recovered.

Updated
May 27, 2023 at 5:02am UTC

Tin recovered.

Updated
May 27, 2023 at 5:01am UTC

Director and Remote Access Servers recovered.

Updated
May 27, 2023 at 5:01am UTC

Webapps and Othello recovered.

Updated
May 27, 2023 at 5:00am UTC

DNS Nameservers recovered.

Updated
May 27, 2023 at 4:59am UTC

Webmail recovered.

Updated
May 27, 2023 at 4:49am UTC

Ion recovered.

Updated
May 27, 2023 at 4:42am UTC

Webmail went down.

Updated
May 27, 2023 at 4:41am UTC

Director went down.

Updated
May 27, 2023 at 4:41am UTC

Ion went down.

Updated
May 27, 2023 at 4:41am UTC

Remote Access Servers and DNS Nameservers went down.

Updated
May 27, 2023 at 4:40am UTC

Webapps and Othello went down.

Updated
May 27, 2023 at 4:39am UTC

Director Sites went down.

Updated
May 27, 2023 at 4:39am UTC

Tin went down.

Created
May 27, 2023 at 4:37am UTC

Ceph went down.